3123 Nutrisystem Consumer Reviews and Complaints
I just signed up for my first order. Lean Cuisine Vs Nutrisystem. I am not very mobile because of my medical conditions and I restrict my calorie intake to between cals a day but cannot loose weight. I am just trying to figure out why I have gained weight. Tomorrow is my last day on turbo take off. This is designed to help you jump-start your weight loss, and includes a selection of foods and shakes for your first week.
I just went through this whole process and received my order today. Thanks for the very thorough cost information. Helped make my decision a lot easier. I agree, too, the frozen meals are definitely a nice bonus — especially the desserts! There are some costs with buying your own fruits or vegetables to consider too, but overall it seems fairly affordable. Anyways, thanks for the detailed pricing breakdown, really appreciate it. Is it organic or are there a lot of preservatives in It.
Hi Isabel — Thanks for visiting. Hi Arlene — Thanks for visiting. I have always found it to be very easy to opt out. As long as you stay on the program for at least two months, you should be able to cancel without paying any type of penalty if you need to cancel after month 1 I mention one way to avoid the penalty in the review above , and customer service has always been very easy to deal with when I have needed to call them.
I live in Ottawa Ontario Canada. Where in Canada can I join. Are the costs of the meals increased to take in the difference between the American and Canadian do.
Also what about duty and taxes, as well as shipping fees. I am a woman ,77 yrs old and need to lose at least 25 lbs. Please try to enlighten me. Thank you very much for your assistance. What exactly is in the Turbo Shakes?
Are the ingredients identified on the package? Best of luck — Norm. Hi Obie — I added a picture of the nutrition fact label on our Nutrisystem Shake page. I have limited freezer space and feel that the frozen foods would be the way for me to start and continue a controlled size appropriate diet. Does anyone offer three or four shipments monthly? If you get the Basic plan none of the foods are frozen, so that may be another option you could consider.
Diet-to-Go has a weekly shipment option — we have a review about them here: Hope that helps — NS. I have used your plan several years ago and did loose weight, but have gained some back. I am 81 yrs old and on a fixed income now. Having to buy extra food is not feasible me. Any suggestions how I can use your plan without extra purchases? Notify me of new posts by email.
Leave this field empty. Happy to help Tod…Thanks for reading! I adore this site — its so usefull and helpful! Thanks, glad you find it helpful! Great, detailed price breakdown. Thanks for taking the time to put this together. Thanks for taking the time to comment, Mario.
Happy to hear you found our information useful! I like it when individuals get together and share opinions. Great site, continue the good work! Thanks for the feedback, Antione! Thanks, Tara — happy to help! Hope the diet goes well if you end up trying it! Happy to help, and best of luck with month 1. Thanks for the heads up about the auto-delivery as well. In the past you might have burned through calories like it was nothing. But when you under eat, your body uses those calories very efficiently.
So what happens when you eat 1, calories per day and then you all of a sudden overeat? This happens more frequently than you might think. Stop viewing calories as your enemy. And have a little patience. Rarely do I have to bring clients down to calories. The ones who are eating there have very specific physique goals and started off eating much more.
This slow transition in food reduction can take up to a year to complete. If things are moving in the right direction, however slow that might be, leave things alone.
Emphasize the trend over pace. Get the repetitions in with these new healthy behaviors so they can become habits. Because once those habits are in place, the adjustment process is much easier to do.
Just wanted to let you know that if you need more help losing weight you can download my ebook The 10 Forgotten Rules of Weight Loss absolutely free. Click here to download your book Finally someone has explained this to me in a way that makes sense. Glad the explanation helped you out, Gigi. From my experience most people do treat calories as the enemy, even if just subconsciously. The fewer of them the better, right?
I hate veggies, gag on them. Salads are good but how many of those can you eat? Your calculator says I should eat calories to lose weight. Do you think that is safe? I have been eating about and exercise fairly hard 4 to 5 times a week but only seem to be maintaining. Hi Kat, double check the numbers you input. It should never be that low. How do you know how much to eat then? Hi Helena, I would first ask how you settled on calories. Once those habits are in place you can adjust food quantity much more effectively.
If you want to count calories I would suggest just using it as a tool and not something to become dependent on. In January, I weighed I began working out 6 days a week 45 mins-1 hour of Lifting and moderate cardio and essentially eating intuitively. Since then, I lost 32 lbs in a little less than six months.
But recently, I started to plateau. I now weigh lbs. My goal is to get to about lbs. Recently, I have started to count my macronutrients and have upped my calories to calories. I am just nervous for the repercussions if there will be any. At your current weight, that is going to slow way down. I am currently 44kg and am on a very low cal diet calories. My GW is kg…what is the best way for me to start increasing?
Should I just jump to all at once then slowly increase from there? All that means is you slowly increase your food intake over time. If you choose to use the calorie counting route to do it then I would increase calories by a week at a time so long as body composition changes remain favorable. As you go into the process make sure you differentiate between weight and fat. Use an all-inclusive progress assessment that includes weight, tape measurements, strength, energy, health, confidence, body image, and mirror.
Hi George, losing on calories is going to be very hard unless you train all day. For example, start at for a couple of weeks. If no progress cut or so calories and repeat the process until your weight is trending down. If I were not to count calories, but other way would I determine how much I should be eating?
Extra muscle is good too. Much of the added weight would likely be lean body mass in the form of muscle glycogen — at least at first. So should I am for for a little while, but eat more if I am hungrier? But be ready to increase them after a couple of weeks. I have male clients that need less than 2, calories to lose weight. If you are 6plbs over weiget, from the result of years of restricting and binging, where do. I tend to feel more secure when counting calories usually set to lose 1lb a week , but eventually binge.
Hi Carrie, many times counting calories gives us a false sense of security and moves us away from self-validating our progress and food intake.
However, it can be a useful tool in many situations. For example, add in a serving of veggies with your current dinner. This creates a natural caloric restriction effect and is a manageable behavior change. All this did not help with my bones at 49 and i blame the metafit body weight exercise for my operation.
Hi Stephanie, wish I could help you out more, but it would take a very in depth one-on-one to get you sorted out. Get engaged with the process instead of trying to strong-arm a result weight loss. I have been fighting 10 lb for ten years.
I move regularly in the summer I run and ride my bike, I work with a trainer 3x week doing strength training and hiit. I have been eating calories a day not eating back calories for months and months.
But this is a little nuts. I am short — 5. I am very small boned too, so at lbs. This is vanity weight for sure, but I clearly am driven. If you feel like you have fat to lose I would focus more on eating maintenance calories while continuing your strength training.
This will enable you to change your body composition at the same weight. I am very overweight. I put myself on a calorie,low carb diet. I track everything I eat and the app shows me calories,fat. I have been losing one pound a week. I have been doing this since Nov and I am beyond frustrated. This is a lifestyle change so we need to focus more on the process and behaviors that get us to our goal instead of trying to directly force a result.
Much of the problem is unrealistic expectations, and I think this stems from a lot of the weight loss success stories you hear. The problem is that these people who lose weight really quickly are an exception to the rule. I have been dabbling w all sorts of weight loss diets, from low-carb to high carb as well as counting calories.
I experience initial success and then boom… nothing. So I bought in to the intermittent fasting protocol because apparently, there are many people experiencing success w this.
I feel disillusioned w this area of my life. Ultimately, I think listening to your body and eating well is the key like in the Get Fit for Life Program. At least for long term loss that will stick. Yeah calculators are just a starting point guide, and in a perfect world I would have people starting at maintenance calories and then slowly reducing food intake until they hit the threshold where their weight trended down.
I now work out 6x per week — 15 mins cardio and 15 mins HITS, eat calories per day and have been doing this for 5 weeks. I am carrying a spare tyre around my waist that will not go!
Hi Christine, take a bigger progress picture view. Not all progress markers improve each week. So also look at tape measurements, progress pics, weight, confidence, strength, body image, energy, health, and happiness. My left arm is injured so lifting weights is not possible. I count calories and eat to a day. It shows I burn 3, to 4, a day on my Fitbit. Should I cut calories back or increase a bit?
Then drop back down into your deficit. I use this with clients to get over sticking point. Refeeds are another option. I am eating about to calories a day. What are my doing wrong? I would focus more on body composition changes while staying at your current weight. I am a 47yr. So at the beginning of the year I decided to change things, Breakfast every day Oatmeal, banana, blueberries, coffee Cal.
Lunch 3 to 4 oz of lean protein meat, chicken, fish and veggies about Cal. I also have been exercising regularly 30 min cardio 30min weights 5 days a week. That worked for the first 8 to 10 weeks dropped to Lbs. Great… Then I decide to hang out, a few week ago, went out friday, Sat, and sun. Monday I was at …. I figured get back on the train and pull it all back, so got on the same routine since I did now 2 weeks later , what gives. But over time it should be trending down.
I was under eating probably or under for a long time. I am very active.. I am 60 and had a gastric by pass and lost lbs but I met the love of my life who is s chief and gained back 50 lbs. Focus on consistency and getting engaged with the process so you can stay motivated long enough to see results. I am very overweight and have to take steroids for a medical condition. I am not very mobile because of my medical conditions and I restrict my calorie intake to between cals a day but cannot loose weight.
Could you help please. Only way to find out would be to slightly drop them and see what happens. I was eating I know I should be eating more but how do I increase calories without the scale going up? Hi tony — it sounds like many people struggle with this. I, too, was undereating for a long time less than a day for over a year and working out tons some days hard and some days just walking 30 thousand steps.
I understand logically that I need to eat more and do more effective workouts as I put my body into a bad place. But even in adding more calories back eating at now and have balanced my macros so I actually have some fat intake. The scale and inches increase literally every week.
Perhaps you could create another post answering this question for those of us who still struggle. How long could this process take? Is it ok to tackle adding calories in and scaling back workouts at the same time, or should we be trying one at a time? Our bodies do a great job of self-regulating how much to eat if you let it.
See what you end up eating based on what your body tells you. It might be higher or it might be lower than you think. But once you have that intake figured out you can adjust accordingly to manipulate your body weight.
Eating so little everyday is kinda sad…. Hi buddy, do you mind if I share this information on my Facebook.? As a PT, I was explaining this very thing last night to a client…. I struggled with anorexia between the age of 14 and 16 and in those two years i had to gain about punds, to be at a Health weight.
I ended up gaining around 50 pounds, and i really dont feel feel good at this weight. I eat calories monday-friday, and i eat calories saturday and sunday, to have a calorie deficit in average. Does anyone there care? VERY poor about keeping the customer happy, however, are not timid about selling you the program. Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received.
We will be reviewing your account and reaching out soon. I am not sure why in today's time of electronics that it takes so long to get the information.
We are sorry to hear that it took you so long to receive the information you needed for the program. We will be reaching out shortly.
Pleased with the conversation with my counselor. I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for. Thank you very much for your help. We are happy to hear that you feel like you understand the program better after speaking with one of our counselors.
Please let us know if there is anything else we can do to help! I wrote in with a few complaints about some of the food I received; some broken food, bags not sealed and crushed muffins.
Allison was very helpful and courteous and was able to change my mood. Thank you Allison for being pleasant and helpful. Thank you for the kind words! We will be sure to pass this compliment onto Allison. Keep up the excellent work on the program, Chris! I didn't know this when I originally call to cancel my account. Not that I like it, I understand that it was to be paid now. I was on hold for several minutes and when he finally came back he proceeded to tell me that his supervisor was at lunch and would called me back when she returned, "Oh and by the way here's your confirmation for your cancellation".
At that time I received an email from my PayPal account, advising me that I just made a payment to Nutrisystem. The man had the nerve to charge my account while he had me on hold. I have called every day, each rep has told me what he did was ok. This is so sad, that he could do this behind my back and it be ok. My call is being reviewed now sure it is but, we all know how this is going to end. I will continue to call each day until I get a callback. He knew what he was doing was wrong, why else would he have to sneak and charge me.
I want an apology and someone to tell me what he did was wrong! If I were Marie Osmond, I wouldn't want to be known as a spokesperson for a company that has such bad reviews. BBB alone has 99 bad reviews and I am getting ready to add another. I guess that wasn't necessary to be said. We are sad to hear about the way you were treated when calling.
This is NOT okay. After the 3rd call to NutriSystem about a late order, Beth finally came online and made a return customer — yet again — out of me. We are so happy to hear that Beth was able to straighten things out for you. We wish you continued success on and off the program. Rachel was very helpful in helping me to better understand my needs while on the plan and I am very thankful for her professionalism.
So far I am enjoying being on Nutrisystem. All of the food does taste very good. The only negative thing is that when I first order they did not tell me that there was so much chocolate in the turbo box.
I specifically requested no chocolate. Maybe training is advisable for people helping people to order food. Thank you very much. We are so happy that Rachel was able to help you get started on the program. We are sorry that you received so much chocolate after requesting no chocolate.
We will be sure to pass this along for coaching. Best wishes as you continue on the program. I have been overcharged. Counselors at Nutrisystem keep telling me the issue has been addressed but I do not receive a refund. This is very upsetting and seems to me to be a bit fraudulent. Please refund my money! We are sorry to hear the NuMi promotion fell off after placing the order.
I have been on the Women's Uniquely Yours Program for 13 months, and have lost over 90 pounds. The frozen food is amazing, and I was never hungry or felt deprived. The delicious snacks and double chocolate muffins have kept me satisfied and I never felt deprived. Thank you for the kind words and keep up the awesome work! Canadian turkey bacon egg and cheese muffin missing cheese - Thank you for the response.
I did not to think to take a picture of the back with the information. If this occurs on the next I will. The cheese was missing on two of the sandwiches out of four on this order. I was trying to explain to the last counselor that I spoke to what was happening to me with eating the food and that it was making me sick. This is not in regards to Kim in returns. Kim was helpful and very nice to me. Anyway, the last counselor I spoke to was so rude and talked over me and would not let me finish my sentence.
It's really upsetting that I did not write her name down. It would be the counselor that I spoke to before I spoke to Kim. We are so sorry that you had such a poor experience. We will definitely be looking into this and reaching out soon. I had a question about my food.
Chat with your counselor. Very helpful but our chat was interrupted. I need to know how to continue after the first week. I am still confused on how to continue after the first week. Thank you for reaching out. We will be assigning this to a member of the Consumer Experience team to reach out and assist you. The quality of food was pretty good with several options to choose from. Unfortunately when they were out of stock they substituted other food!
Changing your plan such as delivery frequency was very difficult and why I left. Thank you for the feedback. We are sorry that you left for those reason. We will be reaching out to get further information. Have a good one! Over the last several months, I have tried over and over to resolve an ongoing problem with order fulfillment. Customer service refused to help and refused my repeated requests to escalate the issue and finally Nutrisystem decided to dump me.
Even in my last e-mail communication with Nutrisystem where I yet again outlined the problem, the reply back from Nutrisystem completely ignored the majority of what I wrote. It looks like if Nutrisystem doesn't say anything about the problem, then it magically doesn't exist somehow. This shows that Nutrisystem has drastically fallen in terms of focusing on customer needs and flat out refuses to deal ethically with the customer.
We sincerely apologize for your experience. We certainly do not want a long-time member to feel such a way. We will be investigating this and reaching out soon. I have had a couple questions for your people there and I emailed them for a answer. First reply was very fast, second was a bit slower but they explained to me the reason why. I have been very satisfied with everything from Nutrisystem!!! Thank you for your patience and understanding.
We are happy to hear you got the answers you needed. We wish you the best of luck on the program! This is the 2nd time I've been on the NutriSystem plan. First time was a hit. Lost almost all my weight and kept it off for over a year.
Just a little more weight to lose so I ordered again for 2 months. First shipment arrived on time and the food was terrific. Second shipment has the frozen food arrive a couple days late. The 2nd shipment of non frozen food is still not here after being over a week, now almost a week and a half late.
How am I to stay on the regiment with half the menu missing for over a week? My assistant called NS as she ordered for me and asked for help—reimbursement— compensation of some sort. The reply from Nutri system? I even referred you to my sister and brother in law— who both signed up. We apologize that your 2nd order took longer than expected to get to you.