NEW Nutrisystem Review 2018 [MUST READ]: Does It Really Work?

Lose weight with meals conveniently delivered to your home.

NutriSystem Employee Reviews
Nutrisystem customers also have online access to health information, community support, weekly newsletters, smart phone applications, and tracking tools. This is not for use by pregnant or lactating mothers. This simplifies eating which is the most important part of a diet. This blog looks exactly like my old one! Most of it tastes the same to me and actually upsets my stomach. If you are looking for a diet that is the ultimate in convenience, Nutrisystem is that.

Who is the Manufacturer of Nutrisystem?

Nutrisystem

Washington, PA — May 3, The culture at Nutrisystem is the best I've ever experienced. Some employees have been here for 30 years - that speaks wonders in itself! The company is great and all of the employees are awesome. Everyone loves to laugh and have fun. Even the C-levels are so down to earth and great to work with. Last but not least, I feel like we are really doing meaningful work and improving people's lives. It's a pleasure coming to work! It's an okay place to be for a short term period.

Co-workers are always there to help you, but the management system needs work. There are always miscommunication between each tiers and all the blame falls under you. The metrics are handed to you each week based on categories just like getting a report card. You get about 30 min lunch break and two 10 min breaks throughout the workday. Otherwise, you can't leave your desk unless you have an emergency.

The times you are in and out of your desk will be accounted for. During Diet Season, which is around Jan-May the call center will be busy with nonstop calls. Calls will be graded and monitored by your Supervisor. The commission is a joke.

There are also silly games that they do to increase your selling, but that is all there to their advantage to increase ROI. Hence why there is a high attrition rate at Nutrisystem. There are no retention.

Each body in this building is just a number and you have to be willing to accept that. They let people go and let them in easily. Also, you must work one day out of the weekend. You can request to change your schedule, but the approval process will take a long time. Absolutely loved this job. Great work environment, great pay, lots of encouragement and support.

The hardest part of the job is handling escalated customer interactions. I only left because I needed to relocate. Ok Place to work. High paced call center. Attendance is a top priority for the call center and employees are consistently gauged on performance standards. Productive and fun work place. I learned how to talk to members about there weight loss, and understand what makes them want to eat.

And what I learned the most was top listen to the members wants and needs. It's been a while but the pay was great and you learn a lot while working in the fast paced, demanding environment. Not sure what the culture is currently, I haven't worked there in years. Watched like a hawk Working there is a complete numbers game The phone system for dispatching calls was never explained properly I explained we did not I was later told just because they are on food Stamps This is a get in and get out kind of job.

It is difficult to build relationships with coworkers due to the demands of clients on the phone. Your breaks are a good place to build relationships, but after being so long on the phone with multiple clients it leaves you burned out and just wanting silence. The company promotes healthy living and getting up and moving; however, the job requires you stationed to your phone to take all inbound calls for 8hrs each day.

I learned how to better communicate on the phone and work independently. Management is there for questions, but it is mainly up to you to handle the situations as they arise. You have a lot of support though from coworkers and management, and there a plenty of resources at your finger tips.

Con is the demands the company started asking for. You have to hit numbers each week and each month. Management is really good however at working with you to improve your scores and make you a more effective counselor. Hardest part of the job are the busy times when your on the phone all day.

You have to have a real love helping people or you won't make it past the first month. You need patience too because many clients deserve the time. They are trying to better their lives, but some people need a lot more help than others.

Most enjoyable part of the job when you get that client that is really thankful for your knowledge and patience with them. I've lost 28 after only 6 weeks.

The food is not fine dining but it is good enough and with enough variety to not be boring. Some of the food is quite tasty and others only rate around good but, for me, that is not the point.

The point is that now most of the time I am not hungry and I am losing weight without having to make major alterations to my life. Surely, there are times when I just want to get a pizza delivered and munch out but Nutrisystem provides ways to deal with that.

I'm not going to blow smoke, some self-control will be required. The few times I have some real cravings, I just pull up the weight chart and see that nice downward trend of weight and remind myself why I am doing this. The quick start program, for me, was the most difficult portion to get through but it surely did as it described. My weight loss started quickly and tapered a bit, as expected, once I got on the regular weekly plan.

I am still losing around 3 to 4 lbs a week which might be a little atypical but I'm not complaining. This meal plan was exactly what I needed. Previously I ate healthy but I just ate too much. Comparing then to now, I realized I was eating roughly double what I should have been. So not only has this plan allowed me to lose weight but it has provided me with an idea of what meal sizes should be if I ever decide to stop with Nutrisystem.

I personally think the frozen meals are a very good add-on as they provide more variety and tend to be a bit more tasty and satisfying. I really do appreciate that this program exists. I just turned 50 not too long ago and was starting to have more concerns about my weight which has always been above 'normal'. Nutrisystem not only seems to be dealing with my weight but it also helped me ease my mind about my future health. I'm also a workaholic which means that previous diets I tried had, what I feel was, a significant impact on my lifestyle.

Which is probably the main reason they all failed. Nutrisystem is very simple. Take their base plan, modify the meal times to fit your current schedule, keep the intervals between meals roughly the same, and in no time it just becomes part of your day. The food for the most part is portable as well which is rather convenient. Again, Thank You for providing this product. Before I was skeptical about ever seeing what I consider a healthy weight but this product and changed that skepticism into hope and has provided exactly what the proverbial doctor ordered.

Plastic found in a dinner entree. It was very nice to see! I can't remember when this happened, maybe weeks ago. I thought the response took longer than it should have.

Really tho', I've had great customer service every time I needed them. Wait times when phoning are awful. I am very happy with the 30 pounds that I have lost. I love your food and do not want to totally stop my program. I am working with adjusting to everyday food lifestyle. But yet, I do not want to give up my program.

I believe this will keep me on track with keeping my weight under control. Thank you for my delays in my order. I tried Nutrisystem and found out I am allergic. I tried returning the items as they indicated there was a full refund policy, and they told me I couldn't.

I called over seven times during the next 30 days and they were not cooperative or helpful at all. I got transferred around many times, and never had any help at all. I ended up moving, and canceled my card. Two months after that they tried charging my credit card and claim they shipped product, which I didn't order. I never received product because I had moved. Very poor customer service!

They try and snag you in and force you to keep buying, even if you don't like the product and even if you are allergic to it!

I have told a lot of people about this horrifying experience and they are all appalled and said there are much better programs out there! We are sorry to hear that you are unable to eat our food and we apologize for the poor service you've received.

We will be looking into this and reaching out soon. I have spoken with Chanta in her role as counselor. I was impressed with the interest and patience she posses. I am now able to form a more comprehensive plan moving forward with my required personal participation with the Nutrisystem to reach my weight loss goal. I am enthusiastically encouraged with my decision to take on this venture for my future.

We are so happy to hear that Chanta was able to help you gain a better understanding of the program! For more information about reviews on ConsumerAffairs. My NuMi bottle issue was already taken care of. He therefore missed the window to order the bottle in time for the 2nd month shipment. We would like to have it delivered with the order that is coming up for the 3rd month - we get auto delivery, so it is already set up.

We are happy to hear that your water bottle issue has been handled but are sad to hear that your husband is still having issues. We will be assigning this to a member of the Consumer Experience Team who will be reaching out soon.

I am very disappointed with the food. Most of it tastes the same to me and actually upsets my stomach. I did not realize I only had two weeks to cancel and much of that was mostly drinks. Then you keep trying different food thinking something will be edible. I know there is plenty of fine print in contracts that should be read. I do not recall being verbally told about these conditions. This was a lesson that left a very bad taste in my mouth.

We are sorry that the foods upset your stomach and that you were unaware of the auto-delivery nature of the program. Not clear when I ordered that it would be on automatic order. Food is not good, not good instructions, dinners were bland. Too many entrees with spicy tomato sauce and cheese, dinners are bland. Shakes made me sick. Emails were only to sell more. Thank you for writing this review.

We are sad to hear the foods were not to your liking and that the deliveries would be automatic. We will be looking into your account and reaching out soon. This is a follow-up to the review I posted on September 5.

Soon after I posted my first review, a rep from Nutrisystem contacted me via email. The email was courteous, professional, and apologetic for the experience I had.

The rep went on to offer replacement of the damaged food items I had received and encouraged me to give their company another try. In light of this swift response and their sincere desire to ensure that I was happy with their product and service, I am revising my review.

I accepted a ready-made menu that containing some items that I did not enjoy. In the future, I will make a point to select food items that I now know to be more to my liking than others. I am very pleased and heartened by Nutrisystem's timely reply and concern for my purchase.

They deserve a second chance. I ordered my month's supply of diet food from Nutrisystem with high hopes. When the food shipment arrived, most of the frozen breakfast items were broken into small bits; when I opened the packages, the bits fell out. Then I tried the frozen lunches. Since I take these to work, the only heating option is microwave. Anything with bread or chicken comes out chewy, gooey, and icy cold in the center. It actually made me gag and lose my appetite, which wasn't the diet plan I expected.

I am very careful when reading agreements, and for this item to be overlooked was no easy feat. Fineprint at the end will do that to you. To add insult to injury, the obnoxious customer service person on the phone refused to accept my cancellation until she badgered me with questions and hard sell tactics in a desperate attempt to keep me buying their awful food.

Overall, this was a horrible experience. I will never use or recommend Nutrisystem again. We are so sorry to hear about your poor experience with the delivery of your foods, the food itself, and the representative you dealt with.

We will be taking a peek at your account and reaching out soon. Was not satisfied with the taste of most of the foods, had to throw it away and buy something else, and most of the desserts had an ok flavor, And a lot of meals with cheese. I was not happy with that. My first order included items I didn't order and one that I'm allergic to its ingredients.

I was told by one person the items were probably substitutions and when ready they would be replaced. When I called the customer service lady was very rude, basically stated I was lying and wouldn't allow me to speak to a supervisor. I'm very disappointed with the service I receive so I will take my business to a place that has better customer service. Went thru a few months of products. Following it closely and exercised Sent email to customer support and I was told to think of it as not wasted but I received nutritional food with fiber Now I know why it only got one star.

Weight loss system worksstale product and no one to answer to except counselors with no control. I emailed three correspondences to FIVE different departments only to receive a notice that they don't reply to emails because they were too busy. I also included to them pictures of the moldy carrot cake, along with the packaging that states the date is still okay.

Team mentality, lots of training, great compensation, job satisfaction, advancement opportunities within the company. Better Training to Sales reps to explain the products and commitments to potential customers. Thanks for your feedback! Please note- during our busy season, we must limit the number of representatives out on the same day. Great idea on the sales training, we will share with our Training team!

Descent money and benefits nice people to work with. Very few people last very long in this high pressure hard to meet constant measures they grade you on. They only want you to last as long as there season last. Then they find a way to terminate you. So much turnover is not good for any company. While it's not for everyone, it's certainly a great fit for a majority of the people we hire. In the last year, we've over doubled our Sales training team with the intent of providing support to people who want to grow their skills or need specific improvement.

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Follow Add a Review. Close Your trust is our top concern, so companies can't alter or remove reviews. Cons management is not helpful.

Flag as Inappropriate Flag as Inappropriate. Pros Able to good money when you put your mind to it. Cons You'll feel disposable and there is no job security. Advice to Management Management should be hired from within. Join the Nutrisystem team. See Our Latest Jobs. Pros I loved what I was doing there, some of the people were amazing and always helpful. Advice to Management Care about employees, not appear to but end up to being fake.

Pros The schedule was nice minus the working on weekends and having a random Tuesday off in the middle of the week. Cons They hired a 25 person training class in October of last year and my March half of the class was gone.

Pros Loved the people I worked with. Cons Working weekends was not ideal. Advice to Management Keep it up! Pros Coaches care and want to see you do well for the most part.

178 Employee Reviews